Frequently Asked Questions

Have questions about Functional Neurology, your first visit, or how we work? You're in the right place. We’ve answered the most common questions to help you feel confident and informed before starting your care.

Frequently Asked Questions

What are your hours?

Mon–Wed, Fri: 8AM–6PM | Thu: 9:00AM–11:00AM | Sat: 8AM–10AM

Do you accept insurance?

Yes, most plans. We verify benefits before care begins.

Do you treat auto/work injuries?

Yes. We specialize in injury care and provide legal/body shop referrals.

What’s an average visit like?

Typically 1 hour. Comprehensive evaluation followed by customized care.

How soon will I notice results?

Some patients notice improvement within a few sessions, while others require several weeks of consistent care to see long-term benefits.

Is Functional Neurology safe for children?

Yes. In fact, Dr. Charles frequently works with children dealing with:

- ADHD

- Autism Spectrum Disorders

- Developmental delays

- Sensory processing issues

All care is gentle, non-invasive, and tailored to the child’s unique neurological needs.

Will I need to do anything at home?

In most cases, yes. Dr. Charles may recommend simple at-home exercises, brain stimulation tools, dietary support, or lifestyle changes to enhance your in-office progress. These protocols are easy to follow and designed to amplify your results between sessions.

What types of testing do you perform?

Depending on your symptoms, we may order specialized lab work including:

- Gut microbiome testing

- Heavy metal and mold toxicity testing

- Inflammatory and immune markers

- Hormonal panels

These help guide Functional Medicine and detox protocols where needed.

Do you use medications or prescriptions?

No. Our practice is entirely non-pharmaceutical. We focus on activating the body’s innate healing potential through brain-based therapies, nutrition, detoxification, and lifestyle support.

CUSTOMER CARE

CUSTOMER CARE